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Question Excel VBA macro to automate Avaya CMS Supervisor reports

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9 years 11 months ago - 9 years 11 months ago #355 by roller
You didn't tell me what the error message said, this can be a great clue. What error do you get can you read it for me?

I copied all the script in a new Excel module and ran it as is - it worked OK for me using Avaya 17, Windows 7 and Office 2010. I am not sure what could be the problem - tell me the error maybe I can get a hint.

Here are the references I set just to double check:


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Last edit: 9 years 11 months ago by roller.
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  • sadakathullah
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9 years 11 months ago - 9 years 11 months ago #356 by sadakathullah
Ho Roller

i am getting "automation error old format or invalid type library"

I have all the references set correctly.

Thankyou for your quick response

regards
Khan
Last edit: 9 years 11 months ago by sadakathullah.
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9 years 11 months ago #357 by roller
I have a feeling that this error is related to your PC and not the code. What language and local is your PC running on? Is it English or another language?
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9 years 11 months ago #358 by sadakathullah
I had a doubt on that. I checked the settings. Language is english. Regional settings also point to english US and country is India
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9 years 11 months ago #359 by roller
I read that this could happen if your Office is in one language and the operating system is in another, If your Office version is not "en-US" then you need to use the matching language. I think you check the Office language in the Start Menu under Office Tools folder.

Could that be it?
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9 years 11 months ago - 9 years 11 months ago #360 by sadakathullah
Hi Roller,

Checked the language settings per you instructions. It shows English (United States). Tried all possible options could not get it to work. Attaching what i See.

Still getting same error.


Thanks
Khan
Last edit: 9 years 11 months ago by sadakathullah.
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